The pilot of the government’s Housing Possession Mediation Scheme can help letting agencies and landlords recover arrears without lengthy waits for court evictions, according to PayProp.
Launched recently by the Ministry of Housing, Communities and Local Government, the free arrears mediation service aims to help parties resolve disputes more quickly without the need for court action.
Mediation can be requested by landlords or tenants at the review stage of their possession case.
Once a case has been referred, the Society of Mediators aims to conduct the confidential mediation process remotely within 10 days.
During a mediation appointment, the mediator will speak to each party separately to help them explore their options and reach an agreement. If unsuccessful, the case will continue to a substantive face-to-face court hearing.