The British University Vietnam (BUV) has launched the next phases of its 165-million-USD campus development plan, thus increasing facilities to meet the needs of students.
The British University Vietnam (BUV) has launched the next phases of its 165-million-USD campus development plan, thus increasing facilities to meet the needs of students.
Over the past several years, there has been a constant debate around automation in hotels and the dilemma between human interactions and machines. While hotels are a relationship-based service industry, the last decade has proven that the guests don’t appreciate waiting in line and that transaction-type interactions (payments, invoice printing, et cetera) have a low added value. In those interactions, only automation can help.
As the world emerges from COVID lockdown and adopts contactless as a norm, marketing teams place greater dependency on social media, and technology is used to help provide customer service while at the same time, compensating for the shortage of manpower, we have updated the DO’s and DON’T’s of Hotel Technology.