American Hotel & Lodging Association (AHLA) President & CEO Chip Rogers is speaking out today in support of the No Hidden FEES Act, which was introduced in the U.S. House of Representatives by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla.
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Article - AHLA Issues Statement in Support of the No Hidden FEES Act - American Hotel & Lodging Association (AHLA) President & CEO Chip Rogers is speaking out in support of the No Hidden FEES Act, which was introduced in the U.S. House of Representatives by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla.
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Earlier this month, Lynette Eastman, general manager of the Surfjack Hotel and Swim Club in Honolulu, delivered some shocking news to a guest. It concerned her bill. The vacationer had called the Waikiki property requesting the total amount of an upcoming stay. She specifically asked about a resort fee, the sneaky charge that hotels often slip in at the last minute of the booking process and bury among the other taxes and fees. Eastman told her the Surfjack did not have a resort fee, though that