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How Epic, Microsoft plan to use AI to answer patient inquiries

EHR vendor Epic Systems and Microsoft are training Azure OpenAI on a large collection of information so it can asynchronously draft responses to patient messages for providers, The Verona Press reported May 4.  

ChatGPT s promising progress in healthcare

ChatGPT, the AI-based chatbot developed by OpenAI, was released in November and has already been showing promising results for the healthcare industry as it can pass several benchmarking exams and was proven to be more empathetic than physicians in answer

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