HOA Brands, the franchisor and operator of Hooters and its fast casual concept, Hoots Wings, has appointed Michael Arrowsmith as its chief development officer. He brings over 25 years of experience developing companies, including Captain D s, Denny s, Diedrich Coffee, and Checkers & Rally s.
After two grueling years, COVID-19 restrictions on indoor dining are lifting, and customers are returning to their favorite eateries. That’s great news for restaurant operators, but operators are now facing an altogether different challenge. While their customers are coming back, employees are not at least not at pre-pandemic levels and certainly not at what operators say they need to run their restaurants.