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Transcripts for CNN CNN Newsroom Live 20240604 09:09:00

ripple effect that is creating chaos throughout the nation. this is not a staffing issue, this is a systems issue. southwest airlines was staffed. its employees were ready to go to work, but when they chose to take flights into the middle of the storm or not preemptively cancel enough flights, their systems have not been able to keep up with the rescheduling, the cancellations, the notification to crew members about those cancellations and changes in flights. we ve had flight attendants on hold for up to 12, 17 hours in some cases and unable to get hotel rooms. they ve been sleeping in airports and we ve also had issues with being booked, rebooking. there were some issues with the rebooking systems. this is a systems failure led by the executive leadership of southwest airlines and it s time they make it right. we need to see an action plan of what southwest airlines is going to do to make sure that it can operate under regular

Southwest airlinesRipple effectSystems issueStaffing issueHoliday winter stormFlight attendantsHotel roomsAction planExecutive leadershipRebooking systemsSystems failure

Transcripts for CNN CNN Newsroom Live 20240604 09:11:00

state police say there are hundreds of abandoned or stranded vehicles clogging up the roads. authorities are going car to car and door to door looking for people who need help. i any when you re talking about the storm that hit here this week, the only word to adequately describe it is catastrophic. if we were only to receive the four or five feet of snow, a blizzard like condition or hurricane force winds, we might have been able to handle it. only received the freezing, frigid temperatures we may have been able to handle it. but when you mix it altogether, you have a deadly storm. unfortunately, that s what we re dealing with. temperatures are expected to rise significantly across the united states. that could lead to a new set of problems for those already hard hit in those difficult areas. weather wise when you look at record books of major winter storms that have had an impact

Door toState policeHoliday winter stormHurricane force windsUnited statesRecord booksWinter storms

Transcripts for CNN CNN Newsroom Live 20240604 09:13:00

you toss in rain on saturday, sunday, monday on top of the heavy snow with a dramatic warmup of temperatures in the 50s we ll have water in businesses and homes. could be a disaster. now out west here comes the next storm. an atmospheric river. it s a fire hose. not one storm, several will bring in heavy amounts of rainfall, heavy mountain snows measured by the meter and the amount of rainfall we ll see will drop into southern california. yes, we ll need it but this will lead to major flash flooding. the first major winter storm in this region. a generational storm is coming to an end. back to you. the republican party is set to retake control of the u.s. house in just a week, but it may not be a smooth start. kevin mccarthy struggled to secure the house speaker position has delayed the naming of members to top committee posts. cnn is keeping a close eye on any new developments. republican leadership has been

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Transcripts for CNN Early Start With Christine Romans 20240604 10:00:30

Transcripts for CNN Early Start With Christine Romans 20240604 10:00:30
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Transcripts for CNN Early Start With Christine Romans 20240604 10:02:00

we had to wait in a line that was four hours and it was horrible. nobody is giving us a direction on what line to get in. it s a total you know what show here. reporter: for those tlieg to call to get through, good luck getting through. southwest, nowhere to be found. i actually got hung up on multiple times. the problem is southwest, they don t even answer. they don t answer the phone. there s no option to rebook anything online. oh, i ve also been on hold for five hours and 43 minutes. reporter: passenger jason freed shows us the proof. in a statement to cnn southwest airlines said it is experiencing disruptions across our network as a result of the winter storm s lingering effect on the totality of our operation. in the wake of dangerously cold temperatures and winter weather across the nation, airlines canceling thousands of flights on monday. they were scheduled to fly

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