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PINEVILLE A woman is suing Fluent Home for violating the Fair Credit Reporting Act and causing her damages.
The Bank of Missouri, which is doing business as Fortiva Retail Credit, was also named as a defendant in the suit.
Hilma Stover, an 80-year-old widow, was solicited on Oct. 12 by Larry Araiza, a salesman for Fluent Home, regarding a home security system and obtained a $40 activation fee from her, but did not provide her with any documentation, according to a complaint filed in Wyoming Circuit Court.
Stover claims when the installer arrived, the work was performed unsatisfactorily and Stove called Araiza to cancel the service, but when she did so he yelled at her and she advised him that she would keep the equipment safely stored until he could retrieve it, but Araiza never did and, instead, she received notice from Fortiva that she had been approved for a credit card that had a balance of more than $1,000.