Order, scheduling, and installation and never have to talk to a human. So were going to make a leapfrog and have already begun to do so in the way we talk and communicate and transact with our customers, and i think thats going to be a big positive as well. We are out of time but the final question to bring it back to the olympics, how do you think peoples perception of comcast is going to change after seeing that kind of experience in terms of interacting with content . Well, were obviously so proud of the storytelling, the passion of the company everywhere from the today show to the tonight show, the x1 technology, and it is our company. Maybe you think of it in one way or in the Rearview Mirror or we made a mistake and didnt fess up properly but we are looking down the road forward and were growing customers. Were innovating. Were attracting incredible talent. I would probably say my main goal, your kid coming out of school and you can go work for google or facebook or comcast nbc u
And sentencing reform legislation. News makers sunday at 10 00 a. Mt and 6 00 p. M. Eastern on cspanm here on the washington journal we do a segment calledn america by the numbers where weo try to statistically look at certain aspects of american society. Wh and todayere it we are looking School Violence and where it stands today. Joining us is dr. Marisa randazzo. Shes with Sigma Threat Management Associates and the hi former chief Research Psychologist for the u. S. Secret service. Also with us is tom snyder who t is with the National Center for Education Statistics. H tom snyder, what is that on at organization . The centerl le collects data education at all levels starting from preprimary education through higher education. Today well be talking about kn some of thesa findings we have from our annual report on indicators of school crime and safety. So the news opens up with some positive things about a decline in school crime. Ol so overall if we look at a long period of time we ha
You can hear more about the economy from Federal Reserve chair janet yellen in testimonye week on tol hill this cspan. Org. And now joining us on the washington journal is a guest weve had on relatively frequently. This is Linda Robinson on the wy rand corporation. Shes also an author. I linda sirobinson, where were yo last . I think were going to this about isil today, so i have been out in the region this year. Ive been to iraq, jordan, and d kuwait. In iraq, ith visited all the various units that were doing k. The advisory and training work y out ou wthere. Now are you working with the pentagon in your current role . So rand is a nonprofit, nonpartisan research institution. It works for bulk anyone, but d say probably the bulk of its work is for the u. S. Governmente and of that the biggest part is u get dod research. So when youre out in the field, do you get a sense of whos fighting who . Whos winning . Its so complex, so i think thats very important to establish. It is in my view
I do catch instances where i wish we were more transparent and better about customer service. The other thing id like to mention. We had a group get together in little rock to discuss reimbursement to providers that have provided outside care. Youll have situations that arise, now with this 40mile rule that the v. A. Owes this money, it appears the v. A. Owes a lot of people in arkansas a lot of money. And has not been very forthcoming in paying those bills. Its another thing that makes it such that the trust issue that we talk about. The other problem is, if you dont pay your bills theyre going to quit dealing with you. And then, thats the greatest thing. And that really is going to affect quality of care. Can you quickly mention that . I will, and maybe ill ask carolyn to comment. I talked about the five strategies from my v. A. One of them i talked about was improving our internal support services. And going to assured Services Model where we centralize the bill paying. So thats all
Knowing what theyre doing. A long time ago thieves were stealing catalytic converters from cars, then air bags, and now, hybrid car batteries. San Francisco Police tell us theyre just becoming aware of the increasing problem. This is what johns toyota looked like when he went to his parked car. Passenger rear window was broken into. Inside, everything is just a mess. It looks like a tornado went through. It wasnt a tornado. It was a burglar, who made his way into the back of the car and stole the 150 pound battery that powers his engine. He learned there had been a rash of the thefts in the city. An insurance adjuster said wait a minute, i had three cases im working on for the same problem. Same thing here at jp auto body garage. Theyve also been busy replacing batteries on toyota prius. This mechanic showed us batteries. He disbelieve the thieves are pros. They cut the cables, because the batterys volts could injure you. The thieves removed this battery knew what to do vm this is a hi