Glass half empty for unhappy consumers? 10:20 | 07/04/2021
While the protection of consumer interests contributes to building a healthy business environment for enterprises and individuals, notable conflicts continue to emerge that call into question consumer ethics as well as the reputations of companies that get dragged into the fray.
Major companies can sometimes be at reputational risk if they get into squabbles with consumers over often hard-to-prove allegations, Photo: Shutterstock
Saigon Beer Alcohol Beverage Corporation this month is being dragged into Vietnamese court by a consumer who accused it of selling a bottle of beer less than half full. The consumer is seeking an astonishing $1 million in compensation.