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A new breed of public servants: skills and staffing after the pandemic By Matt Ross on 10/05/2021 Over the last year, civil servants have called on groups including airline hostesses, digital communities and academic scientists to help combat the pandemic. Illustration by Katy Smith Civil servants have broken new ground during the COVID-19 pandemic – using hackathons, scientific advisory groups and private sector volunteers to shape policy and deliver services, for example. But at the Global Government Summit, it became clear that these innovations may be dwarfed by the changes to come. Matt Ross listens in as leaders debate the future of governance

New zealandUnited kingdomSuma chakrabartiMatt rossLeo yipGert jan buitendijkMatthias freundliebSamir bediKaty smith jacquelineHenry kattagoHolland buitendijkHannah cameronCivil serviceGovernment office of estoniaNational audit officeHead of singapore civil service