Automating bad processes won’t make them better. Break the business down to its essential elements to drive efficiency and deliver real productivity gains.
According to the Digital Data Design Institute at Harvard’s Digital Reskilling Lab and the BCG Henderson Institute, reskilling, the practice of educating a person on activities beyond their previous skill set or job description, is becoming increasingly crucial.
Learning new skills is part of the fabric of today's technological advancement. Leaders need to make sure workers can adjust and know the reasoning behind it.