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The National Eating Disorders Association Disabled Its Chatbot After It Gave Harmful Dieting Advice

The organization fired staff and shuttered its helpline and users were disturbed by the chatbot advice that replaced it.

Alexis conasonMichiel rauwsSharon maxwellLiz thompsonNational eating disorders associationGetty imagesNational eating disordersDiet free revolutionBody positiveHelpline associatesEating disorders

Eating Disorder Helpline Staff Fired, Replaced with Faulty AI Chatbot

The chatbot was said to be providing "harmful" and "unrelated" advice to its users.

Elizabeth thompsonAbbie harperNational eating disorder associationHelpline associatesGetty imagesI chatbot

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