Small shops struggle with workload as package pick-up points thebulletin.be - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thebulletin.be Daily Mail and Mail on Sunday newspapers.
"Logistics has become marketing," concludes Heleen Buldeo Rai, a researcher in urban logistics at the Université Gustave Eiffel. Delivery should be free and preferably the same day because that is what consumers expect. But is that truly the case?