by Peter Anderson, MBA, AristaMD advisor
Peter Anderson, MBA, AristaMD advisor
The COVID-19 pandemic accelerated telehealth adoption to help keep patients out of waiting rooms and emergency departments, in hopes to reduce exposure and spread of the virus. Even so, it should not be news to healthcare stakeholders that patients experienced delayed healthcare in 2020. An estimated 1 in 3 Americans delayed care during this time, with 53 percent of respondents in a recent large-scale survey stating that they are worried about catching COVID-19 if they visit medical facilities.
Several factors motivated patients to defer even necessary care:
– State, county, or municipal stay-at-home orders
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