Understanding your health insurance policy is set to become easier as IRDAI has asked insurers to provide updated customer information sheets (CIS) with health insurance policies, starting from January 1, 2024. The CIS is designed to provide policyholders all important information about their health insurance policy in simple language in a snapshot, said the insurance regulator. Know how your health insurance CIS will look and how it will benefit you.
Now, the Insurance Regulatory and Development Authority of India (IRDAI) has suggested changing the existing format of the customer information sheet. The new format of customer information sheet will ensure that policyholders receive all of the basic information regarding the coverage. If finalised, it will further help policyholders understand the complex terms and procedures related to their health insurance policies better, say experts. Let s take a look at the key changes in the proposed customer information sheet of health insurance policies.