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Henry Ford Health — Chair of Psychiatry : The Journal of Blacks in Higher Education

Henry Ford Health — Chair of Psychiatry : The Journal of Blacks in Higher Education
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HAP Ranked No 1 in Michigan for Commercial Health Plan Member Satisfaction by J D Power

Commercial health plan member satisfaction declining in key areas

Despite an industry-wide transition to value-based payment models that incentivize preventive care and proactive communication between health plans and members, commercial health plans are missing the mark when it comes to patient engagement, according to the J.D. Power 2023 U.S. Commercial Member Health Plan Study. Customer satisfaction with commercial health plans is

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