exchanges, people also encountered problems trying to apply. surrounded by families who enrolled for insurance coverage president obama asked for patience in a statement yesterday afternoon and also made this argument to shoot back at critics who seized on the glitches. just a couple of weeks ago, apple rolled out a new mobile operating system, and within days they found a glitch, so they fixed it. i don t remember anybody suggesting apple should stop selling iphones or ipads or threatening to shut down the company if they didn t. that s not how we do things in america. joining me now from the white house is david simas, white house deputy senior adviser for communications and strategy. david, it s great to have you here. obviously, sure, when something is new, there s going to be glitches and you have to figure out where those hurdles are. the rnc released a list of articles and other media reports on those glitches and republican lawmakers say this is evidence, this is the proof