Algonomy Selected by Consum, a Spanish Supermarket Retailer, to Drive Personalized Omnichannel Customer Engagement
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Consum, the largest cooperative of the Spanish Mediterranean area, engages customers with contextually relevant experiences across their lifecycle with an AI-powered platform.
SAN FRANCISCO and BENGALURU, India, March 9, 2021 /PRNewswire/ Algonomy, the leading Algorithmic Customer Engagement Platform, today announced that Consum Cooperativa Valenciana has partnered with them and Cognodata to drive omnichannel personalization and real-time customer engagement. Consum has successfully deployed the company s Omnichannel Customer Engagement platform covering Customer Data Platform and Omnichannel Journey Orchestration. With Cognodata, leader in applied AI in Customer Science, as the implementation partner, the two companies enable personalized customer engagement powered by advanced machine learning algorithms.