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Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform

Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform
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Air Canada chatbot error underscores AI s enterprise liability danger

The Canadian airline has been ordered to pay for a pricing mistake by a customer-service chatbot, highlighting why companies must invest in monitoring their AI tools, analysts say.

Report Recognizes Verint s AI-Powered Bots on the Verint Open Platform -February 01, 2024 at 08:32 am EST

Report Recognizes Verint s AI-Powered Bots on the Verint Open Platform Seite 1

01.02.2024 - Verint (NASDAQ: VRNT), The Customer Engagement Company, was named a Leader in a recently published report, IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment (doc #US49988023, November 2023). This . Seite 1

Coveo recognized as a Leader in the 2023 IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software Assessment

Coveo recognized as a Leader in the 2023 IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software Assessment
lelezard.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from lelezard.com Daily Mail and Mail on Sunday newspapers.

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