that you see there. officials haven t been able to reach some areas, the hard est hit areas outside of palu. overall nearly 2 1/2 million people were affected by this disaster. this according to estimates and survivors are becoming even more desperate for aid. margie siragar joins us now. margie is the emergency response director for world vision and joins us from jakarta. thank you so much for your time. to get a sense first of all of how your crews are getting into this area, given the damage infrastructure, how difficult is it? well, we do have already 38 staff in palu before the earthquake because we do have the government project there. and right after our quake actually, we lost contact with them for several hours and only smf can go through.