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SKT secures stakes in AI contact center developer Persona AI

South Korea's largest telecommunications carrier SK Telecom said Monday that it has become the third-largest shareholder of Persona.AI, a Seoul-based artificial intelligence contact center, or AICC. The company did not disclose other details, including the deal size and the amount of the stakes it secured. An AICC offers 24-hour customer consultations via AI chatbots and callbots. Persona.AI, using its own natur.

SKT buys stake in AI developer Persona AI

South Korea's largest telecommunications carrier SK Telecom said Monday that it has become the third-largest shareholder of Persona.AI, a Seoul-based artificial intelligence contact center, or AICC. The company did not disclose other details, including the deal size and the amount of the stakes it secured. An AICC offers 24-hour customer consultations via AI chatbots and callbots. Persona.AI, using its own natur.

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