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If there’s one thing those in the restaurant industry have learnt more than anything in the past 12 months, it’s the true value of back of house tech.
With on-premise dining off the menu for much of the year, restaurants of all types have had to switch to takeaway, delivery and even mailed out meal kits to get some form of income stream.
A solid kitchen management system and seamless integrations with third party tech companies are a necessity for such a shift in operations.
What’s more, with restaurants yo-yoing between being open fully, to open at a much reduced capacity, to open for takeaway only, and then being closed completely, managing staffing levels is hugely complicated. In this unprecedented situation, workforce management technology has become invaluable.