FARMINGTON – The thousands of customers who pay their Farmington Electric Utility System bill online will be in for a new experience. A new billing system that has been tested by the utility for a year is up and running.
Customers have until May 10 to access the new system before their automated payments cease, the release said.
“After this date, customers will no longer be able to access their accounts or make payments through the old system,” the release said.
City of Farmington spokesperson Georgette Allen told the Daily Times that the city will do extra outreach on its social pages and place an insert into FEUS bills to explain the upgraded system and remind people with automatic bank drafts to access the new system.