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Sewa clarifies relief decision for late payment of utility bills

Sharjah: Sharjah Electricity, Water and Gas Authority (Sewa) has announced a breather for consumers who are unable to pay their bills on time during the COVID-19 pandemic. Sewa recently announced an extension to the deadline for utility bill payment without penalties for one month, for bills not exceeding Dh1,000; and 15 days for bills above Dh1,000. Earlier, there was only a seven-day grace period for making payments without incurring penalties. However, Hamed Taher Al Hajj, director of the Subscriber Services Department at Sewa, clarified to Gulf News how the department has decided to implement the decision, following several complaints from Gulf News readers that they could not avail the offer.

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