Crossing operation critical and urgent need. Without electricity this hospital will be a mass grave. We desperately need a humanitarian cease fire. The troops are ready. Theyre ready to go. Well, good morning, everyone. Im Phil Mattingly with poppy harlow in new york. Erin burnett is live in tell aveef. We heard from one of the hostages released by hamas yesterday. The grandmother described her abduction in captivity. Her daughter was by her side translating. Hordes of Hamas Fighters Storm Herd Kibbutz and kidnapped her and beat her with sticks once in gaza. She was held under ground with five other hostages. She said they were treated well by guards, a doctor and paramedic who made sure they had the medicine they needed. She says hamas had a stockpile of shampoo and other toiletries ready for them. There are a huge, huge network of tunnels underneath. It looks like a spider web. When she first arrived, they told them that they are muslims and theyre not going to hurt them. And that th