from the direction of the bathroom. it was like the new year s poppers or the halloween poppers where you can pull two strings or you can pull one and confetti and stuff comes out. reporter: that s when conrad said he turned and saw heidy standing there in the hallway naked. she wasn t talking. she wasn t talking at all. she was coughing, she was heaving. reporter: and she was bleeding? she was bleeding out of her mouth and her nose. i needed to call 911 immediately. 911, what city is your emergency? utah. reporter: an unimaginably shocking scene. heidy on the kitchen floor in a pool of her own blood. conrad on the phone pleading for help. there s so much blood. if you don t get here right now, she s going to die. i don t know what happened. i really don t know what happened. oh, my god. it was bad to begin with and it got so much worse. reporter: as you will learn, truer words may never have been