The couple built a reputation for selling higher quality goods, cards, magazines and gifts and dreamt of expanding their business. But water ingresses caused by heavy rains and leaks from the upstairs apartment on 34 occasions, beginning soon after they moved in, ruined stock and created massive clean-up bills. Sewage and toilet paper also repeatedly flooded the store, creating a stench. And customers complained about the smell and were forced to return water damaged goods, causing deep embarrassment to the business owners, the tribunal heard. Judge Pamela Jenkins said photos painted a vivid picture of the damage, and the tenants, both at their wit s end, had told the tribunal of their despair at Mr Ajaimi s failure to rectify the problem despite repeated complaints.
The couple built a reputation for selling higher quality goods, cards, magazines and gifts and dreamt of expanding their business. But water ingresses caused by heavy rains and leaks from the upstairs apartment on 34 occasions, beginning soon after they moved in, ruined stock and created massive clean-up bills. Sewage and toilet paper also repeatedly flooded the store, creating a stench. And customers complained about the smell and were forced to return water damaged goods, causing deep embarrassment to the business owners, the tribunal heard. Judge Pamela Jenkins said photos painted a vivid picture of the damage, and the tenants, both at their wit s end, had told the tribunal of their despair at Mr Ajaimi s failure to rectify the problem despite repeated complaints.
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