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Free returns are less common as more brands start charging fees

Retailers Enlist AI in Fight Against Returns

Under pressure from Shein, H&M reaches for upmarket shoppers, Retail News, ET Retail

"There s no doubt that Shein is a disruptor. They have come into the market and grown very fast, which I m sure has surprised H&M," said Adil Shah, portfolio manager at Storebrand in Oslo, which holds H&M shares. H&M s sales fell 4% in its fourth quarter, losing ground to Zara, whose parent company Inditex saw sales growth of 7% for its most recent quarter.

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