The Cambridge Dictionary defines decentralization as The act or process of decentralizing an organization, involving the transfer of control from a single central authority to multiple smaller entities. This concept holds particular significance in our industry, which is currently highly (over?) centralized.
Adele Gutman Milne has been honored as one of the Top 25 Most Extraordinary Minds in Sales & Marketing by the Hospitality Sales and Marketing Association International for achieving unprecedented results in driving revenue through Guest Experience, Reputation Optimization, and Culture.