The pandemic led to a renewed appreciation for clean air along with consideration for the planet that supplies it. Would-be travelers want to travel more consciously.
Martin Resorts is a collection of 5 gorgeous hotels on the Central Coast of California. Like many hospitality groups, as the team leveraged technology to help grow revenue, they found themselves suffering from tool overload. As it turned out, the solutions had such a high degree of complexity that they were unable to use them efficiently. Digital Marketing Director Lindsey Roberts estimates that despite their best efforts, they were only utilizing 10% of their softwares’ capabilities because the systems were so difficult to use. As a result, they weren’t able to build the strategic digital journey needed to scale direct revenue. Thankfully, that changed with Revinate Marketing.
Revinate, a global leader in hospitality technology, has released a first-of-its-kind industry benchmark report with data focused on a wide array of guest communication channels.
Over the last decade, Revinate has proven itself to be one of the leading hospitality technology providers in the industry. Leading hotels all over the world have selected Revinate’s products and services to power guest feedback, marketing, and more. Many customers have been partners since we launched our first product for online reputation management.
For EOS Hospitality, travel demand has been strong over the last couple of years, especially in the drive-to markets serving leisure guests. But with rising operational expenses due to inflation, a recession on the horizon, and a changing privacy landscape that makes it harder to market to guests online, the e-commerce team wanted to ensure they were prepared for changing market conditions.