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Increasing trust, engagement and consent with remote communication platforms Would we go to a meeting disguised as Spider-Man or Batgirl? Would we have an interview in a large box? Keeping the webcam on or not is just one of the many challenges posed by virtual communication with Zoom, Teams, Meet and other communication platforms. We have to learn to make the best use of the new video channels and reduce the stress they impose on us because of the limited non-verbal support and the cognitive discordance of being present and distant at the same time. Remember that the non-verbal has important effects that enhance and reduce the effectiveness of communication. According to Edward G. Wertheim, author of The Importance of Effective Communication, there are 5 dimensions that can come into play:

Perinelli giorgiaMona lisaPaul rothMandy barkerRobert clarkeGuarneri sarahBenedetto deboraGianpiero petriglieriMura denisePaul ekmanEdwardg wertheimInstitute of marine sciencesTampere universityEffective communicationOrganisational behaviourMarine sciences