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The Former CEO of Guardian on Using Values to Drive Strategic Planning
After Hurricane Sandy, Guardian moved quickly to prepare for the next major crisis. by Kholood Eid Summary.
When Hurricane Sandy struck the mid-Atlantic coast, in October 2012, thousands of Guardian employees in New York and New Jersey were affected, and company headquarters was flooded by five feet of water. Two days later all the team members had been accounted for; some had been put up in hotel rooms, others had been supplied with generators, and Guardian had created a fund to cover employees’ hurricane-related costs.
That experience taught Mulligan to think even longer-term than she always had: What were all the things that could go wrong, and how could the company protect itself from them? What could go