A company that runs a new spa in Whitby, Ont. says it is introducing new safety protocols that "exceed anything required" by health organizations in Ontario weeks after it closed its pools following multiple reports of customers getting sick.
Kamilah Headley was looking forward to trying Thermëa Spa Village in Whitby, Ont., on Oct. 9 – it was her first time indulging in a full day of self-care at a Group Nordic spa.
To date, 26 people have been named as plaintiffs in a civil claim against Thermea Spa Village in Whitby, Ont., after they say they contracted Staphylococcus, commonly known as staph, from one of the spa’s saltwater pools.