Paula Vennells was chief executive of the Post Office between 1999 and 2015 and was CEO during part of the Horizon scandal, which saw more than 900 subpostmasters wrongly convicted
Paula Vennells received a CBE in 2019, however she faced angered calls for her honour to be stripped following the harrowing Mr Bates vs The Post Office drama on ITV
Paula Vennells, former head of the Post Office, received a CBE in 2019, however she faced angered calls for the honour to be stripped following the harrowing Mr Bates vs The Post Office drama on ITV
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But: I suspect that the only way for the Post Office to regain trust is to do this: to become a mutual, with proper public objectives about serving our communities. To be a proper Guardian, in other words.