Gravells Kia Narberth s general manager Ian Gravell is pictured (centre) with the dealership s sales manager Jason Boucher and after-sales manager, Mel Thomas A PEMBROKESHIRE motor dealer who goes the extra mile to provide a Covid-safe experience for customers has been honoured with an award. Gravells Kia Narberth has picked up the brand s Customer Experience accolade at its 2020 Dealer Excellence Awards. The award recognises the effort made by Gravells during 2020, based on customer focus and satisfaction. The dealership, headed by its general manager Ian Gravell, was commended by Kia for its work to ensure customers and staff were kept safe and essential services were Covid-secure.