year. finally, the number of complaints to government rows by 2 to% and that may be because we have our complaint machine forever in our hand. so that part i get. gerri willis is with us. the airlines are all terrible. you have specifics. yes. best and worst. slateless, hawaii airlines has the best performance. can t fly hawaiian airlines from the east coast. the worst is envoy which operates american eagle. show to puddle jumpers having a hard time. lost bags, virgin. envoy is the worst for lost bags. and overbooking. so this is when you can t get your seat and get bumped. best, version, and worst is a tie between sky west and express jet. regional carriers have a harder time, the whole system operates