Source: Hilton
Source: Hilton
In the past year, the hospitality industry has undergone a significant transformation to adapt to the changing demands of guests. Hilton has been at the forefront of ensuring that as travel resumes, hotels are ready to welcome guests back in a safe and secure way. Gordon Coles, Senior Vice President, Architecture, Design & Construction EMEA, Hilton, explores six ways in which hotel design has adapted as a result. Advertisements
Operational Changes: cleanliness and hygiene
First and foremost, there have been some significant changes on the operational side to ensure our guests and Team Members feel safe and reassured when entering our hotels. In June, we launched Hilton CleanStay to deliver enhanced cleanliness and hygiene across our portfolio. New measures - such as hand sanitising stations and physical distancing measures - have been introduced with a sensitivity to design, ensuring that the aesthetic of the hotel and the guest ex
Senior Vice President, Architecture, Design & Construction, Europe, Middle East & Africa at Hilton
Gordon Coles is Senior Vice President, Architecture, Design and Construction for Europe, the Middle East and
Africa for Hilton. He oversees all new development, adaptive re-use projects, conversions and renovations
projects within the EMEA and APAC.
Mr. Coles is a Chartered Surveyor with over 25 years of project management experience in hotel design and
construction. Joining Hilton in 2000 Gordon Coles now heads an international team of 56 senior engineering,
design and construction experts.
Gordon Coles has a vast portfolio of over 300 openings in key gateway cities from luxury hotels including:
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The coronavirus pandemic has seen hotels forced to make big changes, with social distancing changing everything from the check-in process to the breakfast buffet.