The Prince Kitano New York today announces the appointment of Peter Yeung as general manager. Following a multi-year renovation, The Prince Kitano New York officially reopened in December 2023 within the Seibu Prince Hotels & Resorts portfolio, marking the first property in the continental U.S. for Japanese hospitality company Seibu Prince Hotels Worldwide Inc. In his new role, Peter will oversee day-to-day operations, lead the onsite team to ensure the highest level of service and uphold the property s decades-long reputation for delivering personalized experiences.
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Article - Consumer Psychology - Gamification in the Hospitality Industry - By Vlad-Iosif Benga - In a world where the hospitality industry is more competitive than ever, businesses always look for new ways to stand out and create unforgettable customer experiences. With the rise in popularity of the gaming industry, more hospitality businesses have found that incorporating gamification in their operations appeals to a younger generation of customers.