ficonTEC Appoints Augusto Mandelli as Global Director Sales, Service, and Marketing
The extraordinary growth in the adoption of integrated photonic devices across a number of existing, emerging, and societally important high-tech sectors has resulted in an exceptional 2020 for ficonTEC. Facing a need for globally oriented guidance drawn on strong experience gained within an international organization, ficonTEC has appointed Augusto Mandelli as Global Director Sales, Service, and Marketing, effective January 2021.
At ficonTEC, Augusto will have responsibility for creating a harmonized sales, service, and marketing motion via the establishment of a unified customer engagement structure. Targeted benefits for the customer include an expanded customer satisfaction strategy in terms of enhanced pre-and post-installation service and support as well as a more clearly defined route to delivering business case goals.