Download this ESG white paper to explore the steady and continued investment in digital transformation programs through statistics gathered from midmarket organizations throughout North America and Western Europe.
Webhelp Delivers 20% Performance Improvement for Clients by Leveraging Conversational AI Webhelp, a leading global provider of customer experience (CX) and business solutions, today announces a host of positive results from the implementation of machine learning (ML) and natural language processing (NLP) technologies, which improve customer operations in written text channels such as email, chat and social media through augmenting human delivery with these enhanced automation capabilities.
As a leading technology enabler in CX, Webhelp s integrated technology platform leverages partnerships with established enterprise tools, curated start-up technologies, and Webhelp s own proprietary development capabilities to deliver tailored customer experience solutions for brands.