oliver, you have received a special gift of the astronaut perspective. i know that you will do good things with it and make the world a better place. congratulations. thank you. [ applause ] mark, would you join me, please. gladly. so excited for yo u guys. very good. i m going to hand you this.
oliver, you have received a special gift of the astronaut perspective. i know that you will do good things with it and make the world a better place. congratulations. thank you. [applause] mark, would you join me, please? gladly. so excited for you guys. feel any pain yet? i will hand you this.
we were into caring for society, as a whole. this is what the revolution s all about. mercy is better than justice. the carrot is better than the stick. and the most important lesson is be kind. be kind. to me, every day, was a high-water mark. we played music, all-day long. we worked. we did not have jobs. it was the most-carefree period of my life. dylan has this great long in an early song. he says, i wish, i wish, i wish, in vain, that we could sit simply in that room again. a thousand dollars at the drop of a hat, i would give it all gladly if our lives could be like that.
specificity. 73 subpoenas to 36 phone calls and that is like dragging the entire bay and seeing what you dredge up. so these are the questions that we need answered. quick final pushback. doesn t the government have a responsibility to protect classified information? yes, they do. it is a crime to disclose classified information without authorization. the question here is not did the government commit a crime in the way they did this investigation, but was there an abuse of power and an abuse of discretion and a abuse of prosecutorial judgment? all of the indicators i ve seen that there was a very serious abuse of that prosecutorial discretion and why the inspector has a job to do and congress has a job to do and why merrick garland has questions to answer. let s do this again when that book comes out, okay? gladly. thank you, michael. thanks, elie. let s see what you re seeing via my smerconish facebook and
Studies highlight how brands are doing post-COVID
Two new reports highlight just how well brands are doing - or not - in their quest to meet consumers in the digital space, and just what consumers are looking for when it comes to brand communication in an increasingly digital world.
First, from Gladly, new data that indicates a good digital customer service experience is key to keeping consumers engaged. In their new report 83% of shoppers say they spend more with brands who have a good online customer service strategy. The problem? Nearly one-third (28%) of those surveyed say brands are currently not meeting their customer service needs.