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Businesses need to understand how AI makes their customers feel
How can businesses best incorporate AI into their services and business processes to maximise customer and employee satisfaction?
Gabriele paolacci
Gizem yalcin
Stefano puntoni
Eugina leung
Cornell university
Tulane university
Erasmus university rotterdam
Sarah lim
Illinois urbana champaign
Erasmus university
The relationship between AI and humans
What questions do technologies like ChatGPT raise for employees and customers? | Business
United states
Massachusetts institute of technology
Harvard university
Glenn carroll
Anuj kapoor
Gizem yalcin
Arthur jago
Stanford graduate school of business
Polytechnic university of milan
Indian institute of management ahmedabad
University of texas at austin
University of washington
Boston consulting group
Management review
Massachusetts institute
Polytechnic university
How Do Customers Feel About Algorithms?
How Do Customers Feel About Algorithms?
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United states
Gizem yalcin
Stefano puntoni
Journal of marketing research
University of texas at austin
Wharton business daily
Consumer reactions
Algorithms versus humans
Sarah lim
Illinois urbana champaign
Gies college
Cornell university
Samuel curtis johnson graduate school
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