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shopped online more than ever during the
pandemic, according to a survey by multinational research firm, Ipsos.
Online shopping, which has been gaining in popularity in India, received what may be called a booster shot, thanks to the coronavirus crisis, as people avoided physical contact as much as possible.
While many online shopping platforms have adopted a voice assistant for the shopping ease of customers, it’s not a seamless experience on most sites or apps.
This is primarily due to the fact that most
ecommerce players have adopted the most
basic level of voice-to-text service available out there, says
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