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Ask Gill: My mother is locked into a holiday cottage contract

Holiday rental agreements can be increasingly tricky to get out of the closer you get to your booking, as our reader discovered

United kingdomRebecca coxGill charltonNational house building councilSuffolk secretsMrs coxUs content

A typo on my wife s plane ticket could cost us £4,000

When our reader was told to re-book a return flight due to a spelling mistake on the booking, our expert stepped in

City ofUnited kingdomNick clarkeGill charltonEtraveli groupAustrian airlinesSwedish based etraveli groupAirline industryUs content

Dear Gill: Our cruise won t honour its advertised deal

Our reader booked a trip with Jetline Holidays but when her confirmation came through, the hotel was different to what was originally stated

United kingdomAl bar ala marGill charltonDiane hughesSwiss inn hurghadaSwiss innHawaii riviera aqua park resortmUnited kingdom package travel regulationsHawaii riviera resortJetline holidaysUs content

Qatar Airways cancelled my flight at short notice and is refusing to refund me

After our reader's codeshare trip was cancelled both airlines shunned responsibility for compensation. Our expert reveals who's in the wrong

United kingdomAd daw ahGill charltonCatherine pownallQatar airwaysBritish airwaysZealand on qatar airwaysNew zealandCustomer careUs content

Europe s biggest holiday rip-offs

As millions of Britons flock to Europe for a dose of summer sun, hoteliers and restaurateurs are rubbing their hands with glee

United kingdomLake comoFrance generalCity ofNoord hollandGrand canalSwitzerland generalAl qahirahClaudio picaCaffe florianAnne hanleyGill charltonMark squareBacino orseoloGeneva hotelClub sandwich index

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