Bill Reagan (Photo courtesy Alexandria Small Business Development Center)
Hope springs eternal. All the indicators seem to be headed in the right direction and social distancing restrictions are scaling back.
Many of us have begun taking small steps toward the lifestyle we experienced – and perhaps took for granted – 15 long months ago. We’re now confronting personal decisions about our own comfort zones in public settings. While we’re eager for our lives to return to normal, we rationally acknowledge things will not be exactly the same.
As mentioned in a previous column, Alexandria SBDC has begun a series of webinars on the “Fundamentals of Post Pandemic Success.” The first session last week, “The Future of Customers and Consumer Behavior,” described consumer habits acquired during the pandemic and highlighted some of the adjustments business owners must consider. Presenters shared both academic research and practical hands-on experience.