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United Improves Travel Experience For Customers Who Use Personal Wheelchairs

United Airlines announced new technologies and policies to improve the travel experience for customers who use a wheelchair, including a new digital filter on united.com that helps determine which aircraft can accommodate different-sized chairs and refund the fare difference if a higher-fare flight is needed to accommodate a specific wheelchair size. United expects to launch these new tools early next year.

IDEAS: United to Launch Digital Support for Wheelchair Users

IDEAS: United to Launch Digital Support for Wheelchair Users
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With Changes, United Airlines Looks To Improve Travel For Those With Disabilities

In what's being seen as a precedent-setting move, a major airline plans to give travelers with disabilities the ability to filter flights on its website based on accessibility.

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