Postmaster general louis dejoy, and the chairman of the postal board of governors Robert Duncan to this oversight hearing, and i thank you all for being here. In all of our districts we are hearing from constituents about significant delays in the delivery of mail, medicines, food, and other supplies. These delays are especially concerning and potentially lifethreatening during the Coronavirus Crisis. These are not isolated complaints. They are widespread. Our offices have been receiving thousands of calls and emails about the detrimental effects these delays are having on our veterans, seniors, Small Businesses, and families across the country. When we asked postal leaders about these delays they downplayed them. They dismissed them as temporary. They discounted them as a minor, unintended consequences of reforms being put in place. But then we saw National Headlines describing these delays in much more detail. I have a document here that headlines from almost every state in the count
[inaudible conversations] welcome, everybody, todays hybrid hearing. Pursuant house rules some members will appear in person and others will appear remotely via webex. Since some members are appearing in person let me first remind everyone that pursuant to the latest guidance from the house attending physician all individuals attending this hearing in person must wear a face mask. Members who are not wearing a face mask will not be recognized. Let me also make a few reminders for those members appearing in person. You will see members and witnesses appearing remotely on the monitor in front of you when youre speaking in what is known in webex as active speaker view. At time is visible in the room directly in front of you. For members appearing remotely i know you are all familiar with webex by now but let me remind everyone of a few points. First you will be able to see each person speaking during the hearing. Whether they are in person or remote, as long as you have your webex set to
Hearing in person must wear a face mask. Members who are not wearing a face mask will not be recognized. Let me also make a few reminders for those members appearing in person. You will see members and witnesses appearing remotely on the monitor in front of you when youre speaking in what is known in webex as active speaker view. At time is visible in the room directly in front of you. For members appearing remotely i know you are all familiar with webex by now but let me remind everyone of a few points. First you will be able to see each person speaking during the hearing. Whether they are in person or remote, as long as you have your webex set to active speaker view. If you have any questions about this please Contact Committee staff immediately. Second, we have a timer that should be visible on your screen when youre in the active speaker with him know. Members who wish to pen the timer to the screen should Contact Committee staff for assistance. Third, thousand rules require that w