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For nearly a quarter of a century, Fujisawa man Katsushi Miura has exchanged Christmas gifts with his Blackwater hosts, the Lennox family.
When the pandemic disrupted the Japanese airmail service, and without knowing how to email, Mr Miura contacted his local council in Ichinoseki.
A few emails later and thanks to two council staff from two countries, Gaylene Lennox received a phone call with a Christmas message and news that there would be no postcard in 2020.
Mrs Lennox said her family was surprised but happy to learn of Mr Miura’s struggle to reach out; that he wanted to make sure he had not forgotten about them was part of a long-standing friendship of care and respect.