there was one camera right above michelle s car. would have revealed everything. but that night the camera wasn t working. what happened in those missing minutes? the police, remember, weren t talking to the family. so the family pursued its own line of investigation. we were looking to human trafficking patterns and human trafficking patterns? yeah. you thought that was a possibility? we did, yeah. but it was a dead end. then june 30th, 34 days into michelle s disappearance, the le family contacted us to say they had begun working with a private investigator. a man named michael frame. and in the midst of his investigation, frame sat down with us to tell us what he had learned. this had to happen quickly. this is a public parking garage. people come in and go from that garage all night. someone was lying in wait. they knew that at some point she d return to her vehicle. it was a number of hours before her shift was going to be over.
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but it didn t seem like they were getting anywhere. frame thought the investigation was in trouble. when your investigation has run cold, when you don t have a viable suspect, when you don t have information that s going to lead you to a suspect, i think it s important that you start looking at viable alternatives. too often these cases go cold for five, 10 years. from what we ve seen so far, i think this is a possibility. keith morrison: the le family was working with frame because they were frustrated with police. and now frame tried to do something the police couldn t. what we ve done is put out information to anyone that may know something or potentially be involved or think that they know who s involved to call us confidentially without contacting the police. and we ll provide any information to the right authorities, and at the same time, protect these people if they need protection. keith morrison: soliciting tips from people who were afraid to call the cops. would his plan work
michelle s car. would have revealed everything. but that night the camera wasn t working. what happened in those missing minutes? the police, remember, weren t talking to the family. so the family pursued its own line of investigation. we were looking to human trafficking patterns and human trafficking patterns? yeah. you thought that was a possibility? we did, yeah. reporter: but it was a dead end. then june 30th, 34 days into michelle s disappearance, the le family contacted us to say they had begun working with a private investigator. a man named michael frame. and in the midst of his investigation, frame sat down with us to tell us what he had learned.
current and former friends, old boyfriends, but it didn t seem like they were getting anywhere. frame thought the investigation was in trouble. when your investigation has run cold, when you don t have a viable suspect, when you don t have information that s going to lead you to a suspect, i think it s important that you start, you know, looking at viable alternatives. too often these cases go cold for five, ten years. from what we ve seen so far, i think this is a possibility. reporter: the le family was working with frame because they were frustrated with police. and now frame tried to do something police couldn t. what we ve done is put out information to anyone that may know something or potentially be involved or think that they know who s involved to call us confidentially without contacting the police. and we ll provide that