Renee Covino, Convenience Store News
ALEXANDRIA, Va. Imagine overcoming data overload, collecting the most impactful data, analyzing it, and using the insights gained to monitor your operational performance and make impactful strategic changes to grow your bottom line. Sound impossible?
Two data-driven convenience store retailers Coen Markets Inc. and EG America are living this “data dream” and shared their experiences during the recent NACS Crack the Code Experience.
The first step is to admit you have a problem, according to Colin Dornish, senior director of operations for Coen Markets and one of the participants in the Making Cents of Your Data education session. For the Canonsburg, Pa.-based chain, which operates nearly 60 stores in Pennsylvania, Ohio and West Virginia, its data deluge amounted to too many reports being distributed on a daily/weekly/monthly basis specifically, 15 reports a day, 105 reports per week, and more than 450 reports a month.